Receptionist/Administrator
Purpose of the Receptionist/Administrator Role:
To provide administrative and reception support to all staff at the Practice. You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work under pressure, and as part of a team.
Contract: Permanent, Full-Time
Hours: 37.5 Hours Per Week
Working Pattern: Monday to Friday, 8.30am - 5.00pm
Location: Palmerstown Medical Centric Health, Palmerstown, Co. Dublin
Key Roles & Responsibilities:
- Answering all in-coming calls and re-directing as appropriate
- Managing patient appointments
- Meeting & Greeting all patients to the surgery
- Cash handling and issuing of receipts
- Maintaining GMS records
- Preparing prescriptions
- Preparing referral letters and following up on patient reports
- Scanning and filing
- All Centric staff have a responsibility to work with the company risk management strategy and its requirements
- All Centric staff, but particularly those with direct patient contact, have a responsibility for the prevention of infection
- Other duties as deemed appropriate by Practice Manager
Position Requirements:
- Reception/Administration/Customer Service experience
- Excellent interpersonal, communication and telephone skills
- Experience working in a fast-paced environment is essential
- Computer literate in Word/Excel/E-mail
- Experience of computerised medical practice is desirable but not essential
- Willingness to be a team player and an ability to work on own initiative
- Excellent organisational skills
- Flexibility
Key Skills:
Patient Focus
- The ability to remain calm, professional and polite in dealing with our patients and colleagues
Personal Integrity
- Be professional in your approach to your work
- Be honest and reliable
- Be trustworthy and respectful
Team Work
- Build and maintain good relationships with all colleagues
- Be willing to take on jobs to balance the team workload
- Aim to communicate well with people at all levels
Managing Change
- Welcome and embrace change, with a positive attitude
Develop yourself and others
- Be motivated to learn and develop
- Support, encourage and motivate others
- Coach, guide and give constructive feedback to others
Key Experience:
- Excellent written and spoken English is a requirement for this role
For further information regarding this role or to submit a C.V. please contact Jessica Reilly (jessica.reilly@centrichealth.ie) on 01 299 3500 in confidence.
Centric Health is an equal opportunities employer