Receptionist/Administrator, Lucan



Purpose of the Receptionist/Administrator Role:

To provide administrative and reception support to all staff at the Practice. You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work under pressure, and as part of a team. 


Contract: Multiple Roles Available, Permanent Full-Time and Fixed-Term Part-Time 

Hours: Hours ranging from 24 hours to 40 hours per week

Working Pattern: Across Monday to Friday

Location: Ballyowen Medical Centric Health, Lucan, Co. Dublin


Key Roles & Responsibilities:

  • Answering all in-coming calls and re-directing as appropriate
  • Managing patient appointments
  • Meeting & Greeting all patients to the surgery
  • Cash handling and issuing of receipts
  • Maintaining GMS records
  • Preparing prescriptions
  • Preparing referral letters and following up on patient reports
  • Scanning and filing
  • All Centric staff have a responsibility to work with the company risk management strategy and its requirements
  • All Centric staff, but particularly those with direct patient contact, have a responsibility for the prevention of infection
  • Other duties as deemed appropriate by Practice Manager


Position Requirements:

  • Reception/Administration/Customer Service experience
  • Excellent interpersonal, communication and telephone skills
  • Experience working in a fast-paced environment is essential
  • Computer literate in Word/Excel/E-mail
  • Experience of computerised medical practice is desirable but not essential
  • Willingness to be a team player and an ability to work on own initiative
  • Excellent organisational skills
  • Flexibility


Key Skills:

Patient Focus

  • The ability to remain calm, professional and polite in dealing with our patients and colleagues

Personal Integrity

  • Be professional in your approach to your work
  • Be honest and reliable
  • Be trustworthy and respectful

Team Work

  • Build and maintain good relationships with all colleagues
  • Be willing to take on jobs to balance the team workload
  • Aim to communicate well with people at all levels

Managing Change

  • Welcome and embrace change, with a positive attitude

Develop yourself and others

  • Be motivated to learn and develop
  • Support, encourage and motivate others
  • Coach, guide and give constructive feedback to others



Key Experience:

  • Excellent written and spoken English is a requirement for this role


For further information regarding this role or to submit a C.V. please contact Jessica Reilly ( on 01 299 3500 in confidence.


Centric Health is an equal opportunities employer